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Software Repair & Maintenance Service

If you are looking for a complete IT management solution, you might want to check this.

Our IT Management service is a complete IT Maintenance solution which delivers the resources and capabilities required to assess, design, build and manage an agile, flexible IT environment. It is suitable for companies of all sizes from start-ups to SME’s or large corporation as well as company who finds it hard and costly to have a dedicated Information Technology (IT) division... more +

Vizzitech® provides you with software repair and maintenance solutions not covered by manufacturer’s warranty or post warranty. This includes licensed OS installation, repair and optimization of most operating system such as Window 10 & older windows, windows server, Mac OS, android , UNIX and Linux amongst others, done by our certified OS technicians.

Our company have devised a process followed by our OS professional technicians to ensure that all repairs and maintenance done is flawless as well as tested and reduces risk of having a software failure in the future that will effectively affect your business.

Taking the example of a windows 10 device with software issues, our repair and maintenance process is as follows. Firstly all your data is backed up and drive is formatted to remove all junk files. Latest version Windows 10 is downloaded and installed. All windows and additional updates are also downloaded and installed. We then proceed to configuring windows, automatic updates and perform full windows optimization and testing to ensure everything is working fine. When all tests are successfully passed, we proceed to backing up the system to the recovery drive.

All free basic additional Software such VLC media player, adobe reader, Firefox, Google Chrome, Skype are the installed together with antivirus software, Microsoft office and any other licensed software you might owned. This also includes configuration and updates of these software and more specifically the antivirus and firewall to ensure it protects your device without slowing it. We can also setup you corporate email if you are using our mailbox services.

Finally all backup data files and licenses if any, are migrated back to your device before the final tests are made before delivery of the device. All our software repair and maintenance solution comes with 3 months warranty which can be extended to a year with performance checks and optimization every 6 months. Most Issues during you warranty period are resolved remotely where possible within the hour. For more details about our remote maintenance, click here.

Features

  • Diagnostic is free if you proceed with the software repair
  • Ensure all your data and licenses are properly backed up so you do not lose anything
  • Exclusive discount on data recovery if hard drive has crashed
  • Exclusive discount on hardware repairs if issues found during diagnostics is hardware related like hard drive or ram malfunction
  • Remote maintenance included in warranty. As such all software related issues will be resolved within the hour
  • All software repair and maintenance work includes 3 months warranty upgradable to 1 year. All software related issues during warranty period are resolved free of charge withing 24 hours if OS does not require reinstall. If the latter is needed, it will take 3 days
  • Yearly warranty includes free check-up after 6 months
  • Discount on our Network and Telephony solutions
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