We provide the building blocks and related managed services for monitoring every IP-enabled device and process on your network. Any software and network related issues such as OS issues, ERP, software installed by us, mailing, router or network printers amongst others can be tackled as soon as you contact us and are usually resolved within the hour thus minimizing downtime.
Our service is also use for diagnostics and check-up for both hardware and software included in several of our other services to reduce chance of imminent failure which will usually result in data loss as well as downtime. We can accurately diagnose and guide you in resolving hardware related issues such as overheating, imminent hard disk, or ram failure, printer issues as well as software related issues such as user misconfiguration, virus issues and application crashes remotely.
Moreover we can resolve all the above-mentioned issues remotely even if your employees are abroad given they have a stable internet connection.