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IT Management Service
Our IT management service ensures that all IT equipment, software as well as infrastructure covered by it is properly maintained throughout the year, ensuring they are in perfect working condition for the day to day operation of the company thus giving the client peace of mind. Moreover it includes remote maintenance that can help solve most issues the client might have with their IT system and connected devices within the hour.

With the onset of big data, continuously updating operation system(OS), mobility and cloud, the needs of IT are changing. Meeting the challenge requires innovative ways to respond to business needs, greater flexibility, faster technology innovation, and providing greater business value.

Our IT Management service is a complete IT Maintenance service which delivers the resources and capabilities required to assess, design, build and manage an agile, flexible IT environment. It is suitable for companies of all sizes from start-ups to SME’s or large corporation as well as company who finds it hard and costly to have a dedicated Information Technology (IT) division.

Finding the right IT specialist or manager who understand the different subsection IT is hard to find as well as expensive. Hiring an IT person is costly and a manager even more and still they might require outside help when dealing with something outside their area of expertise. As such Vizzitech can assist you with the right IT expertise through our IT Management service at a fraction of the cost you will pay one or multiple IT employees. It also has better value for money than taking the various services separately as it offers more coverage and we also offer payment facility.

Several of our individual IT Services are covered in our IT Management service and are as follows:

Workplace Services

Transform your organization into a more flexible, scalable and cost-effective computing environment. Let our team help you simplify and streamline your computing environment.

IT Management

Our experienced consulting team can help your organization gain greater returns on its investments in traditional and emerging technologies. They will guide you in selecting the best software and hardware solutions. This includes installation as well as maintenance for both hardware and software.

Enterprise Computing & Cloud Services

Our services provide strategic direction for data centre design and help determine appropriate use of data backup, virtualization, cloud technologies and cloud services.

Network & Telephony

Our network and telephony engineers can help you transform complex network infrastructure into dynamic and virtualization-ready systems to support the growing communications needs of your diverse, mobile and virtual workforce. Our service covers all 7 network layers from the physical layer – cable installation – to the application layer such as setup of the active directory.

IT Security

Vizzitech IT Security department applies the best practices and solutions that help reduce and manage IT risk, with a focus on planning, preparedness, prevention and resilient infrastructures.

Remote Infrastructure Management & Maintenance Solution

We provide the building blocks and related managed services for monitoring every IP-enabled device and process on your network. Any software and network related issues can be tackled remotely as soon as you contact us.

Features

  • Much cheaper than hiring a permanent IT employee
  • Covers a wide range of IT activities, infrastructure, software and hardware
  • Priority issues resolution for both hardware and software
  • Remote maintenance - most software and connected devices issues are resolved within the hour
  • Consultation at no additional cost for any IT related services, upgrade, hardware and software purchase. Also includes resolving issues with 3rd party IT suppliers such as ISP(Internet Service Provider) or hardware suppliers
  • Exclusive discounts on our other IT services not included in the package such as website or our ERP amongst others
  • Includes a mandatory maintenance visit every 6 months to check on every IT infrastructure, hardware and software being covered by the service at no additional cost. This is to reduce risk of IT failure of any kind.
  • Payment facility to span payment up to a monthly basis with no extra service or penalty fees. This will depend on how many IT related items are being covered
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